ai
Service Management
CoPilot
"Helping You Connect the Service Management Dots."
Explore the first generative AI copilot and assistant designed for service management.
Powered by the USMBOK®.
Improving the customer and worker experience.
World first COPILOT for service management powered by recognized best practices
Transform your service management with the power of AI CoPilot! Discover the ultimate assistant designed to enhance customer and worker experiences. Join now and unlock the future of service management with USMBOK®.
Your Service Transformation Partner
Incorporate Vital Intelligent Automation Strategy
Unleash the power of then USMBOK powered CoPilot to embed an Intelligent Automation strategy into your service management plans and practices. Revolutionize your service management journey with our assistant, designed exclusively for service provider organizations.
7 KNOWLEDGE DOMAINS 42 KNOWLEDGE AREAS
7 knowledge domains spanning customer to infrastructure centricity, each containing 6 disciplines.
Library of 5000+ Concepts
Lexicon of over 5,000 service management concepts and terms, comprising of a definition how to build, how to use.
Universal Service Management
The USMBOK (Universal Service Management Body of Knowledge) is a comprehensive guide and framework for service management that aims to provide a holistic product management approach applicable across all service industries and service businesses, including IT organizations.
Continuously Improved
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Desi
The Guide to USMBOK
Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Donec velit neque, auctor sit amet aliquam vel, ullamcorper sit amet ligula. Pellentesque in ipsum id orci porta dapibus. Curabitur aliquet quam id dui posuere blandit. Mauris bla
Praesent elementum est sit amet
In tincidunt at nulla at rutrum
The Practitioner Series
Comprehensive Guidance for Practitioners
Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Donec velit neque, auctor sit amet aliquam vel, ullamcorper sit amet ligula. Pellentesque in ipsum id orci porta dapibus. Curabitur aliquet quam id dui posuere blandit. Mauris bla
Service Incident Management
Service Problem Management
Service Change Management
Service Configuration Management
Browse the Publication Library
Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia.
Browse the USMBOK Brain Mindmap
Mauris blandit aliquet elit, eget tincidunt nibh pulvinar a. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Donec velit neque, auctor sit amet aliquam vel, ullamcorper sit amet ligula. Pellentesque in ipsum id orci porta dapibus. Curabitur aliquet quam id dui posuere blandit. Mauris bla
Sed porttitor lectus nibh. Curabitur aliquet quam id dui posuere blandit. Quisque velit nisi, pretium ut lacinia in, elementum id enim. Quisque velit nisi, pretium ut lacinia in, elementum id enim. Curabitur non nulla sit amet nisl tempus convallis quis